Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You can find nearly all the answers to your questions in the intuitive Help Center section integrated into our Web Hosting Control Panel. It features an extensive repository with commonly asked questions and comprehensive how–to articles contributed by our expert help desk support staff.

  • Top quality support service

  • How–To Video Clips

  • We have prepared a selection of instructional video tutorials that detailedly show how to solve a typical problem connected to your web hosting account. You can find the educational videos in the Help Center section.

  • Intuitive help center

  • A Sixty–Minute Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7 customer service and a 60–minute response guarantee. Our proficient technicians will be available to you 24x7 to answer your enquiries and to troubleshoot any problem that you might possibly have. Simply submit a customer support ticket from the Help Center and we will respond immediately.