A live chat is a real-time way of communication between a web hosting supplier's support crew and its customers. It's a very efficient method to get some information about the web hosting services or get some problem resolved because you're speaking with a live agent. The benefits of using a live chat service instead of calling or opening a trouble ticket are the smaller chance of errors at the time you exchange data like usernames or domain names, the faster response time since the communication is live as well as the fact that you don't need to stay on the chat all the time - you are able to do another thing while the agent examines the issue in question. Also, you'll be able to connect with a live chat room from any computer that's connected to the world wide web, avoiding the telephone charges that you will have to pay in case you are calling to a different country.

Live Chat Support in Web Hosting

As we believe that a lot of problems are often resolved if you talk with a live person, we supply a live chat service for all of our potential and existing clients. Our chat is available every single day and our support representatives will assist you with a number of questions and situations. In case you are not our client yet, you are able to find out more about our web hosting packages and the web hosting environment in general so as to make sure that your sites will operate effectively on our servers. In case you already have an account and you've got some questions or you encounter any kind of issues with some of our solutions, you can join us on the live chat and we can supply you with the needed information or help you troubleshoot the issue. You'll have to open a support ticket for specific troubles which need more time or the expertise of a system administrator, but for numerous standard troubles you can get help right away.

Live Chat Support in Semi-dedicated Servers

We provide a live chat service that is available to all our prospective and present customers. In case you are looking for a new web hosting account, you are able to chat in real time to one of our representatives and receive more information about our semi-dedicated hosting service in order to choose the perfect plan for your websites. If you already own an account with us, we will assist you timely with general, billing and first-level technicalissues. Even though in some instances you'll need to open a support ticket because there're troubles that can't be resolved on the live chat, we will assist you with numerous standard tasks, like installing an e-mail account in an email client or forwarding one domain name to another. This way, you will enjoy prompt support and you will save plenty of time.