Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Solution Warranty

  • Our crew of techs will try their best to reply to your advice inquiries in less than 1 hour. If, however, the difficulty you have experienced needs the help of the Admin =Department,= we’ll address the ticket to the person on shift and will write a reply to tell you.

  • Top quality support service

  • Expert Client Help Service

  • We are online for you 24/7/365 to provide information and client support and also to assist you with any problem that you might have as you are managing your virtual server. We’ll support you with all installed in advance packages, plus your Operating System, server administration panel (with regards to the VPS type) and the Web Hosting Control Panel produced 100% by us.

  • Intuitive help center

  • An Intuitive Help Section

  • Each part of the Web Hosting Control Panel that is included completely free with your VPS provides you with an integrated article base. You can find a range of extensive how–to articles and a group of step–by–step video tutorials that demonstrate all the fundamental website maintenance tasks. You can easy–access them by clicking on the Help or Video keys in the right part of each Control Panel section.