Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service team is taught to easily care for all web hosting customers’ issues and assistance demands. Through our ticket system, it will be possible to share your request and a support team representative is going to return to you within maximum 1 hour. Basically, practice shows that the regular reaction time is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily write to us 24x7x365 with any concern you have got to do with our solutions. We’ve specialists on duty on a regular basis to offer support any time required. You may use the ticketing system or post a message at any time, or pick up the phone or use the online chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • CloudTech Hosting’s Control Panel delivers a thorough practical knowledge base that is incorporated into all parts. In each part, you’ll find a Help control key that will load for you a variety of step–by–step courses on how to use a certain element or accomplish a particular action. Moreover, we have generated course training videos so you’re able to get a better idea of the Control Panel’s interface.