In case you've ever had a web hosting account in the past or you have dealt with any kind of online service, you are probably aware from your personal experience that for some things it is better to speak with a live person over the phone than to exchange support tickets or email messages. In order to learn more about a service before you buy it or when something small needs to be done, for instance, it is really far easier and quicker to do it real-time. When you're able to get in touch with representatives by phone, it is very likely that you're working with an actual hosting supplier, not a reseller. The type of support that you can get on the phone varies between different suppliers - from common matters to professional tech support. Generally most of the suppliers offer pre-sales assistance and first level phone support, while more complicated tech issues are resolved through electronic mail or tickets.

Phone Support in Web Hosting

In case you decide to take advantage of one of our web hosting, you'll be able to get hold of our customer support team via phone for 14 hrs a day. We will help you choose the proper plan for your websites as we believe that it's better to discuss this kind of issues with a live person. In case you already own an account, we can help you with any kind of sales/billing questions as well as general issues, even with some tech problems that do not require a long time or escalation to an administrator since it is better to open a support ticket for time-consuming troubles in order to have the communication in a single place. We have telephone numbers in the United States, the United Kingdom and Australia, so you'll be able to call the one you prefer and talk with one of our representatives.

Phone Support in Semi-dedicated Servers

When you want more information regarding the semi-dedicated hosting service that we offer, you can call one of the three support phone lines that we have worldwide - in the United States of America, Great Britain and Australia. In this way, you will be able to check in advance if our services will be appropriate for your web sites. In case you're already our customer and you own a semi-dedicated account, you are able to get in touch with us on the phone for 14 hours a day about any kind of billing or common questions. For strictly tech troubles you will need to use our ticketing system and communicate with our tech support because someproblems simply need longer time to be resolved, still we can help you over the phone with various minor tech problems as well, saving you time and efforts.